How to Get Started:
- Log in to your account and add funds to your balance.
- Go to the "Live Casino" section from the menu.
- Pick your favourite game — Baccarat, Blackjack, Roulette, or Andar Bahar.
- Take a seat at the table, choose your chips, and place your bets. The dealer runs each round.
Popular games & minimum bets:
- Baccarat — minimum ৳100 per hand
- Blackjack — minimum ৳200 per hand
- Roulette — minimum ৳50 per spin
- Andar Bahar — minimum ৳50 per round
You can also chat with the dealer directly in the chat box during a game. Tables from Evolution Gaming and Pragmatic Play run around the clock in Bangladesh time. With a decent connection (3G or better), you can play smoothly on mobile too.
Support channels:
- Live Chat (fastest) — Click the chat icon at the bottom right of the site. Average response time is 2 minutes. This is your best option for urgent issues.
- Email — Email us at support@meldet.best. For complex issues or when you need to send documents, email is the better option. Response time is within 24 hours.
Which channel to use for which issue:
- Login issues, payment delays, game not loading → Live Chat
- Submitting KYC documents, account verification → Email
- Responsible gaming advice → Live Chat (specialist team)
In your first live chat message, include your mobile number and a brief description of the issue — this helps the agent assist you faster. Typically, 98% of issues are resolved in the first interaction.
Steps to enable:
- Log in and tap the profile icon at the top right.
- Open "Account Settings" or "Security Settings".
- Look for the "Two-Step Verification" or "Two-Factor Authentication" option.
- Tap the "Activate" button.
- A verification OTP will be sent to your registered mobile number — enter it to confirm.
Once enabled, you'll receive an OTP on your phone every time you log in from a new device or browser. Login won't complete without entering it.
Tip: Keep your registered mobile number active while 2FA is enabled. If you need to change it, contact support first to update the number, then set up 2FA again. Losing access to your number may lock you out of your account.
To view your betting history:
- Log in → tap the profile icon.
- Go to the "Bet History" menu.
- Filter by date range to view today's bets, last week's bets, or any custom date period separately.
To view your payment history:
- Go to Profile → "Wallet" or "Transactions" menu.
- Deposits and withdrawals are shown in separate tabs.
- Each transaction shows the date, amount, method (bKash/Nagad), and status (completed/pending).
If you have an issue with a specific transaction — for example, a deposit that hasn't reflected in your balance — copy that transaction ID and send it to support via live chat for a quick resolution.
Step by Step:
- Log in → Profile → go to the "Referral Program" or "Refer a Friend" section.
- Copy your personal referral code or link.
- Send that code or link to your friend. They'll enter it during registration.
- Once your referred friend completes registration and makes their first deposit (minimum ৳500), the bonus will be credited to your account.
A few important details:
- The ৳500 bonus goes directly into your main balance — not a bonus wallet.
- There's no limit to how many people you can refer — the more friends you bring in, the more you earn.
- To qualify for the bonus, your friend's first deposit must be ৳500 or more.
- Your referral dashboard shows how many friends have registered and how many have made a deposit.
If you have friends or family who use meldet, the referral program is a great way to earn extra income every month.
Recommended browsers:
- Google Chrome (Android) — best performance
- Safari (iPhone) — runs smoothly on iOS
- Firefox, Samsung Internet — these work perfectly fine as well
Add a home screen shortcut (for an app-like experience):
- Open meldet.best in Chrome.
- Tap the browser menu (three dots).
- Select "Add to Home Screen".
- A meldet icon will now appear on your phone's home screen — just tap it to open the site directly.
HD streaming for Live Casino works best on Wi-Fi or 4G. It also runs on 3G, though video quality may be slightly reduced. Sports Betting and slots run well even on slower connections.
1. Daily Loyalty Points: Loyalty points are credited automatically on your first login each day. Log in for 7 consecutive days and your point bonus increases. Accumulated points can later be converted into cash bonuses or free spins.
2. Free Spin Activation:
- Log in and go to the "Promotions" or "Bonus" section.
- Look for the "Free Spins" or "Daily Bonus" option.
- Click the "Claim" button.
- Free spins can be used directly on designated slots games.
A few things to keep in mind:
- Free spins typically expire in 24 hours — use them the same day you receive them.
- Winnings from free spins don't go straight to your balance — you'll need to meet a wagering requirement before you can withdraw them.
- The wagering requirements for each offer are clearly stated on the promotions page.
- As you move up VIP levels, both the number and value of your free spins increase.
Keep notifications on so you hear about new promos the moment they launch. The Promotions page shows all active offers in one place.