Gaming is best when it stays fun. Meldet wants every player to game mindfully, know their limits, and seek help whenever they need it — without any judgment.
💬 Our Approach
There are still many misconceptions about online gaming in Bangladesh. Some people believe betting can be a steady source of income; others chase their losses by placing even bigger bets after a bad run. Both mindsets are dangerous.
Meldet is clear about this: online gaming is a form of entertainment. Our purpose is to bring the fun of betting on a cricket match with friends into the digital space. But it should never become anyone's livelihood, nor should it cause problems in someone's personal or family life.
That's why the responsible gaming tools on Meldet aren't just for show. Every tool is fully functional, easy to use, and completely free. Last year, over three thousand players voluntarily used these tools — a number we're genuinely proud of.
Core Principles: Only bet what you can afford to lose — stick to this one rule and gaming will always stay fun.
🛠️ Safety Tools
Every tool is available free of charge in your account settings — no application or approval required.
Set your own daily deposit cap. Once you reach your limit, no further deposits will be accepted for the rest of the day.
Decreasing a limit takes effect immediately. Increasing one requires a 24-hour waiting period — that delay is intentional, to prevent impulsive decisions.
Set a daily or weekly maximum on how much you're willing to lose. Once that limit is reached, placing further bets will not be possible.
When you're on a losing streak late at night, keeping emotions in check gets tough — this tool acts as a guardian for your budget in exactly those moments.
Automatic reminders will be sent after a set period (30 minutes to 4 hours). You can keep playing, but stay aware of how long you've been at it.
It's easy to lose track of time while gaming. This reminder gives you a moment to pause — not because you have to stop, but so you stay aware.
Take a break of 24 hours to 30 days. During this time you can log in, but placing bets or making deposits will not be possible.
Not as permanent as a long-term self-exclusion — but ideal when you just need a breather. It's best not to make big decisions when your head isn't clear.
The most powerful tool for a long-term break. During this period, you won't be able to log in and no marketing messages will be sent to you.
While self-exclusion is active, meldet will not send you any communications about your account. Once the period ends, you can reactivate at any time.
If you have any concerns about your gaming, speak directly with our support team. Our Bangla-speaking trained agents will help you choose the right tool for your situation.
No judgment, no record — just help. Tell us what you're going through, and we'll work through it together.
📋 How to Use
A player from Mymensingh once said — "I want to set a limit but I can't find where it is." With that feedback in mind, meldet has made its tools easy to locate.
Tap the profile icon in the top right corner.
From the menu, select "Account Settings".
Open the "Responsible Gaming" tab on the Settings page.
Deposit Limit, Loss Limit, Session Reminder, or Self-Exclusion — set whichever one you need.
Enter the amount or time limit and tap "Save". Limit reductions take effect immediately.
Get Support: If you can't find it in the app, just open Live Chat and type "I want to set a limit" — an agent will help you right away.
📊 Limit Types & Thresholds
🔍 Warning Signs
Problem gaming usually develops gradually — not all at once. If the signs below apply to you, it's a signal that gaming may be slipping out of your control.
If one or more signs apply: Contact meldet support right away or activate self-exclusion. Waiting only makes things worse.
📅 Meldet's Responsible Gaming Journey
Meldet's responsible gaming program wasn't built overnight. It was developed step by step — through conversations with players, a deeper understanding of problem patterns, and adherence to international standards.
✨ Our Commitment
We believe a happy and healthy player is the best long-term partner
No bonus offers, promo SMS messages, or emails will be sent during a self-exclusion period. The system automatically cuts off all such communication.
Meldet's support team is trained to help not only with technical issues but also with the emotional stress that gaming can sometimes bring. They'll listen without judgment.
No one under 18 can open an account. Date of birth verification is mandatory, and any suspicious account is reviewed immediately.
Unusual gaming patterns — such as continuous late-night betting or escalating deposits after losses — are detected by the system, which then alerts the support team.
Your balance remains untouched during a self-exclusion or cooling-off period. When you return after your break, your full balance will be waiting — no deductions.
All responsible gaming information, tools, and support are fully available in Bengali, so no one misses out on help because of a language barrier.
👨👩👧 The Role of Family
Sometimes a friend or family member notices a problem before you do. If someone close to you seems to be gaming excessively, having a direct conversation is the most effective first step you can take.
Share your concern without judgment or accusation. Saying something like "I've noticed you've been up very late playing lately, and I'm a bit worried" tends to invite less of a defensive reaction. If they're not ready to seek help on their own, family members can also reach out to meldet support on their behalf.
If you share a device, use parental control software to prevent minors from accessing meldet. Meldet verifies age independently, but an extra layer of protection at home is always a good idea.
First Step to Getting Help: Talk openly — don't judge. Problematic gaming is a behavioral issue, not a moral failing. With the right support, it can be managed.
📞 Support Contacts
Meldet's support team is ready — any time, in Bangla. There's no need to hesitate about discussing a gaming problem. All conversations are completely confidential.
Keep in Mind: Asking for help is not a sign of weakness. Recognizing a problem and reaching out takes real courage. Meldet is always here for you.
🧠 Healthy Gaming Habits
Responsible gaming isn't about avoiding gaming altogether — it's about playing mindfully, within a plan, and within your own limits. Placing a few cricket bets after a long day at a Dhaka office is perfectly fine; trying to chase losses at 3 a.m. is not.
Before you play each day, ask yourself three questions: What's my budget for today? How long will I play? Can I accept a loss if it comes? Answer those honestly and your gaming experience will stay positive.
Meldet's responsible gaming team helped more than 3,400 players voluntarily set limits last year. These players understood that having limits keeps gaming enjoyable — not stressful.
A user from Sylhet once took a one-month self-exclusion. When they came back, they said — "That month showed me my life works just fine without gaming. I'm playing again now, but much less, and enjoying it a lot more." That's what responsible gaming success really looks like.
Meldet reviews its responsible gaming program every year. We analyze how many players used the tools, what kinds of questions came into support, and where improvements are needed — then roll out new initiatives based on those findings.
Our Goal: Our goal is for every Meldet player to look back five years from now and say — "This platform never did me any harm."
Answers to Common Questions About Meldet
Register with Meldet and set your preferred limits right from the start. Enjoy the entertainment, but always keep control in your own hands.